One Urinal Continues Running, the Other Has Valve Issues – Glendale, AZ

At Cactus Plumbing and Air, we know how disruptive restroom issues can be for any property. Recently, we responded to a service call in Glendale, AZ, where one urinal kept running continuously while the other had valve issues that caused inconsistent flushing. Our team responded quickly, diagnosed the problems, and delivered a same-day solution to restore the restroom’s full functionality.

The client reported that one urinal was running non-stop while the other urinal’s valves were failing, causing inconsistent flushing. We sent an expert plumber to the site the same day. After a thorough inspection, the technician explained the source of the issues and confirmed that both fixtures could be repaired immediately with the parts on hand.

Our plumber recommended the following steps to fully resolve the problems:

1. Replace the worn-out flush valve in the urinal that was constantly running.
2. Inspect and repair the internal components of the second urinal’s valves.
3. Test both fixtures to ensure proper function and no further leaks.

We followed a precise process to complete the repairs quickly and effectively. Here are the steps our technician took to ensure a lasting fix:

1. Turned off the water supply to prevent unnecessary water waste and allow safe repair work.
2. Removed and replaced the damaged flush valve in the first urinal, stopping the continuous water flow immediately.
3. Disassembled the faulty valve in the second urinal, replaced worn internal components, and reassembled it for reliable performance.
4. Re-tested both urinals multiple times to confirm there were no leaks and that they were working as intended.

Our plumber kept the client informed during each step of the process, explaining the repairs and the parts used. We also shared maintenance tips to help prevent future valve and flush issues, including scheduling routine inspections and addressing minor leaks promptly.

This repair project is a great example of how our team at Cactus Plumbing and Air prioritizes both speed and quality. The client’s restrooms were back in full operation the same day, saving them from ongoing water waste and potential complaints. By using high-quality replacement parts and proven repair methods, we ensured the urinals would function reliably long after the service. Our commitment to clear communication and thorough testing gave the client confidence that the problem was fully resolved. We take pride in delivering solutions that not only fix the immediate issue but also prevent future problems.

Glendale’s Trusted Urinal Repair Experts

For any urinal issues that need repair in Glendale, AZ, rely on Cactus Plumbing and Air. We offer expert diagnostics, quick repairs, and exceptional customer care. Call us today to get your restrooms back in top shape!